FAQs

FAQs

Do you do rush orders?

Our team is working to get every order out as quickly as possible.  Because each order is custom decorated our typical timeframe is 2-3 weeks from the order date.

Do you ship internationally?

We can ship only to United States territories and states.

What shipping method do you use?

Our standard shipping provider is UPS.  Please ensure that the shipping address on your order contains a street address. A PO box cannot typically be used for a UPS delivery. Using a PO box can result in a delivery delay or a returned package to the manufacturer.

Can I cancel my order?

Your order can only be canceled if it is early in the production schedule.  Please email us at event1teamstore@unrivaledteamwear.com to determine if it is possible to cancel your order.

Do you offer discounts for bulk orders?

Bulk order discounts are not available.

How will charges appear on my credit card statement? When will my card be charged?

Charges will appear on your account statement from "Event 1 Team Store." Your card will be charged when the order is fulfilled. If your order contains multiple shipments the order total will be broken up and partially charged with each shipment.